The Florence Crittenton Agency (FCA) continues to lead the charge for youth and family development in Knoxville, Tennessee. Our comprehensive, wrap-around services begin with residential treatment for at-risk youth struggling with childhood trauma. Family involvement, education, and healthy living are all pivotal to the success of everyone who walks through our doors. FCA’s intensive outpatient services and foster care program help individuals and families gain the necessary skills for productive futures. Resting on a 26-acre campus in the center of Knoxville, FCA offers competitive salaries, a caring staff, and exceptional benefits. The greatest reward of all is guiding the next generation into a positive and safe place.

Job Summary:

The Youth Residential Worker is responsible for assisting in the coordination of residential services and providing professional treatment and care to adolescents. In addition, this position is responsible for providing a range of residential support groups, recreation activities, and skills training services to adolescents. Individual will be responsible for tracking and reporting on adolescents’ treatment progress and providing peer leadership. Individual is expected to work cooperatively in a teamwork environment. This position will be part of ratio during business hours as needed for youth/staff ratio compliance. This position is responsible for the direct supervision and safety of all residents on the floor through consistent shift monitor. YCW/YSW staff member promotes and enhances a client-centered and goal supportive environment at all times.

This position would be part-time weekends, other hours could be available if the individual volunteers to cover other shifts.

Schedule: Saturday & Sunday: 3:30pm-12am

Essential Functions:

1. Be knowledgeable of whereabouts of residents at all times; including daily room checks and documentation of adolescents’ presence on the tracking chart for every 15-20 minutes, or sooner, as situations arise, and safety plans dictate or warrant for client safety.
2. Closely supervise residents at the facility and on outings; provide therapeutic interventions as necessary to maintain a calm and pleasant environment.
3. Work directly with clients to assist with co-regulation, coping skills, therapeutic interventions, and crisis management when necessary.

Job Qualifications:

• A minimum of a high school diploma or GED.
• One (1) year of experience working in a children’s services program is preferred.
• Must be 21 or older due to age of client population and DCS requirements.
• Volunteer experience and practicum and intern experience in programs/facilities that work with children and families may be counted as pertinent experience.
• Must have a strong mentality with the ability to maturely handle teens

Physical Requirements:

• Possess average and above visual and auditory capabilities in the supervision of adolescents
• (BFOQ:) Be physically capable of meeting Handle with Care (restraint) requirements
• (BFOQ:) Have no health conditions that would prevent participation in restraint requirements
• Able to stand or sit for extended periods
• Able to squat, bend, stoop